Buying machinery directly from overseas can be more complicated and risky than it first appears. Detailed technical knowledge, language barriers and differences in business culture can often be surprisingly challenging.
Not every online supplier is the actual manufacturer, and machines that look identical in listings may differ significantly in components, specifications, and overall configuration.

At Northbull Imports, we work with established manufacturing partners and use our nearly 15 years of experience with Chinese factories to evaluate manufacturers, products, and configurations. The products and configurations offered in our online store have been reviewed by us, helping ensure that you know what you are ordering rather than choosing a machine based on appearance or price alone.

Our long-term relationships with manufacturers also matter after the sale. Instead of being a one-time buyer dealing with an overseas supplier alone, you have North Global Oy coordinating the process and acting as your point of contact. If a warranty claim or product issue arises, you contact us directly and we coordinate the matter with the relevant manufacturer.

You get direct factory sourcing with the experience, established manufacturer relationships, and ongoing support of a Finnish company behind the process.

If a problem occurs during transportation, customs clearance, or delivery, please contact North Global Oy directly. We will investigate the situation and coordinate its handling with the relevant manufacturer, carrier, freight forwarder, insurer, customs provider, or other service provider where necessary.

International deliveries involve several parties and may sometimes be affected by circumstances outside our reasonable control. In these situations, we remain your point of contact, keep you informed, and coordinate the necessary steps to resolve the matter as efficiently as possible in accordance with the applicable terms.

Yes. If you already have a manufacturer in mind, contact us and we can review the manufacturer and determine whether we can assist with the sourcing and coordination process.

Alternatively, we can help identify a suitable manufacturing partner from our established network based on the type of machine, required specifications, configuration, and your needs. With nearly 15 years of experience working with Chinese factories, we focus on finding the right combination of manufacturer, product, components, and configuration rather than simply choosing the lowest-priced option.

Our machines are generally made to order by our manufacturing partners in China and shipped from China to the customer’s delivery address. North Global Oy coordinates the international transport, freight forwarding, required shipping documentation, customs arrangements, and final delivery according to the applicable delivery terms.

Typical manufacturing time is approximately 10–25 business days, followed by approximately 60–75 business days for international delivery. The estimated total manufacturing and delivery time is generally 70–100 business days.

Delivery times are estimates and may vary depending on the manufacturer, shipping route, customs procedures, port operations, and other factors affecting international transportation. We keep you informed as your order progresses from manufacturing to final delivery.

Manufacturers have their own product-specific warranty terms. If you have a warranty claim, product defect, or another issue related to your order, please contact North Global Oy directly. We will investigate the matter and, where necessary, coordinate its handling with the relevant manufacturer or other service provider. Your rights under applicable mandatory law are not limited by the manufacturer’s warranty terms.

You choose the machine, accessories, and configuration that suit your needs through our online store. Before placing the order, you can review the product specifications, pricing, delivery costs, and applicable terms.

Once the order is confirmed, North Global Oy coordinates the process with the manufacturer, including the required specifications, payment, documentation, manufacturing, and delivery arrangements. Our machines are generally made to order according to the selected configuration.

We keep you informed as your order progresses from manufacturing and inspection through international transport to final delivery.

Northbull Imports coordinates the machinery sourcing and ordering process from manufacturer to customer. Our services may include product and configuration selection, communication with the manufacturer, order and payment coordination, documentation, international freight and freight forwarding, customs arrangements, delivery coordination, and customer support. The machinery itself is manufactured by independent manufacturing partners.